Free Ground Shipping Qualification
- The order must be placed online.
- The order must be shipped to a single location.
- The order must contain $69 worth of items.
- Order will be shipped by Bella Viva's Carrier of Choice.
Order Processing Time
In most cases, orders placed by 10 AM PST will ship the same day. During, but not limited to, weekends and holidays, please allow up to 3 days to process your order. Although this is rare, it may occur. Please feel free to contact us regarding your order or shipping time.
3 to 7 Business Days Shipping
Our shipping department is located near our farm in California. Orders shipped closer to the West Coast may experience shorter shipping durations than orders shipped to the East Coast or U.S. Territories. Many Free Shipping orders are shipped via Priority Mail which often takes 3 to 5 business days. Contact Customer Care before placing a time-sensitive order. CustomerExperience@BellaViva.com
Free Shipping to all U.S.
All U.S. are eligible for Free Ground Shipping including Military Addresses, Alaska, and Hawaii.
30 day 100% Satisfaction Guaranteed / Return Policy: 100% satisfaction is guaranteed! If you are not fully satisfied with your purchase you may return items within 30 days of purchase for a full refund.
- Contact us at CustomerExperience@BellaViva.com or call us at 209-883-9015 Monday-Friday 9am-5pm PST and provide us with your order number or your first and last name of the billing address.
- Return items to Bella Viva Orchards
- Via USPS Mail:
- Bella Viva Orchards, Inc.
- P.O. Box 1014
- Hughson Ca. 95326-1014
- Via UPS/FedEx:
- Bella Viva Orchards, Inc.
- 7030 Hughson Ave.
- Hughson Ca. 95326
- Provide us with the tracking number so we can complete the return should the package get lost.
Out of Stock Products
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 10 AM PST, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
California state constitution imposes limitations on the taxing of food. The majority of the products found on BellaViva.com are food products for off-site consumption and are not taxed. Our Store shall automatically charge and withhold the applicable sales tax for non food items delivered to addresses within California. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.