30 day 100% satisfaction is guaranteed!
If you are not fully satisfied with your products please contact us immediately. You can reach us at [email protected] or through our toll free number 855-888-8482 Monday – Friday 9 AM - 5 PM PST. Once we have received your inquiry, our customer experience team will contact you within 24 hours.
If you have any other questions or concerns in regards to your order, please contact us at [email protected].
You are viewing our retail customers return policy. Our wholesale customers return policy can be found here
Wholesale Customers Return Policy
For reasons of food safety BVO does not accept returns except for product that is out of compliance with BVO's specifications, available on each product page. Specifications are subject to change. Product purchased by Buyer shall meet the specifications published on the product page when the online order is placed. Returns must be within 30 days of purchase and require prior approval.